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Story 2

Retailers are taking global returns management more seriously as most retailers reverse the revenue in the Accounts which causes serious issues for their year end

Retail global ecommerce revenue in 2018 is expected to reach almost $3 trillion and by 2020 is expected to exceed $4 trillion

Based on a 30% Returns rate the numbers are staggering.  Domestic and international returns management are 2 different sectors and VAT/Duty and Customs implications have to be considered to reduce liability and manage compliance.