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Story 3

By end of 2018, it is estimated that mobile sales will account for 50% of eCommerce revenue  a 20% increase from predictions for 2017 of which you can expect a 30% increase in Returns value and a more convenient app will be required to manage these returns efficiently.  Customers will not deal with companies that do not have an easy and simple process for returns.  Social media will be the trigger that decides whether to buy or not based on other buyers experience.